Privacy Policy

This Privacy Policy also serves as a Privacy Notice under the EU General Data Protection Regulation (GDPR). It is also intended to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where relevant.

 

We respect your privacy and are committed to protecting the personal information you share with us.

PERSONAL INFORMATION COLLECTED

We collect personal information when you:

  • Register on our Website
  • Use our services
  • Engage with our emails or marketing materials

This may include:

  • Name, email address, and other contact details
  • Device information (e.g., IP address, browser type)
  • Usage data (pages visited, interactions)
  • Transaction history

We do not collect any sensitive personal data (e.g., health or biometric data).

 

PURPOSES OF USE

We use your personal information to:

  • Fulfill and manage orders
  • Provide customer support
  • Improve our services and user experience
  • Send product updates and promotional offers
  • Conduct analytics and performance tracking
  • Fulfill legal and regulatory obligations
  • Detect fraud or misuse


LEGAL BASES (GDPR COMPLIANCE)

Processing of your personal data is based on:

  • Contractual necessity (e.g., delivering services)
  • Legitimate interests (e.g., analytics, fraud prevention)
  • Legal obligations (e.g., tax, accounting)
  • Consent (e.g., marketing communications — you can opt out at any time)


DATA SHARING WITH THIRD PARTIES

We share data only when necessary and with trusted processors:

  • Payment processing: Stripe
  • CRM and marketing: Sendpulse
  • Analytics: Google Analytics
  • Legal, accounting, and technical support providers

All third parties are bound by strict data protection agreements and are only authorized to use the data for specified purposes.

Do Not Sell or Share My Personal Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. If you are a California resident, you have the right to request that we do not sell or share your personal information. To exercise this right, please contact us via our Legal page.


COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Improve site functionality
  • Remember your preferences
  • Analyze website performance

You can disable cookies via your browser settings, although some website features may not function properly.

Third-party services (e.g., Google Analytics) may use cookies, web beacons, and JavaScript to collect information such as your IP address. Data may be processed or stored in countries outside your own, including the United States.

Google Analytics Privacy Policy: https://policies.google.com/privacy 

DATA RETENTION POLICY

User Type Retention Period Justification
Leads (no payment) 12 months from last activity Marketing analysis, potential reactivation
Customers (with payment) 5–10 years from last transaction Legal, tax, accounting, claims
Partners (with contract) 10 years after end of cooperation Legal protection in case of disputes
Partners (no contract) 12 months from last contact Sales pipeline / negotiation, no legal basis for longer term


USER RIGHTS

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal exceptions)
  • Withdraw consent where processing is based on consent

Requests can be submitted via our Legal page.

 

Your Rights under CCPA & CPRA

California residents have the right to request that we do not sell, share, or use their personal information for targeted advertising. You can exercise this right at any time by contacting us.

 

SECURITY

We use industry-standard security measures and trusted third-party services (e.g., Stripe) to protect your data. We do not store credit card information on our servers.


CONTACT

For privacy-related questions or data requests, contact our legal team at: legal@deskcamera.com